Ensure you have met your compliance obligations regarding super choice legislation. If your employee has chosen Suncorp Super as their super fund, you need to start making payments into their chosen fund within 2 months of receiving their choice.
You need to ensure you have given them a choice of super fund (if the employee is eligible to make a selection, some awards & industries do not require a choice). Most do tho, so if you haven't given your employee a super choice form, ensure you have met your obligations.
If your employee has chosen Suncorp Super here are steps to follow. Every employers situation may differ, so ensure you understand your sitation as their may be specific steps you need to take.
The information provided here is generic in nature, and shouldn't relied upon as advice. You will need to speak to a professional to determine if you have met your obligations for compliance requirements.
An employee will receive a member number from their super fund. Not all super funds process member numbers in the same manner, so this process can be confusing. You will require the employees member number for making payment, in some cases. In some cases you will need a make a payment first, after which stage the super fund will provide you with a member number for the employee.
In some case the employee will receive a member number in the mail (or via email) after they sign up with the superfund. If this is the case, your employee can provide you with their member number after they receive it.